GuerillaBox

Error messages | Voice & tone

Challenge

Provide clear and useful error messages that are aligned with the brand’s style guidelines.

Solution

Prevent the user from making an error.

Provide the user with information on how to fix an error.

Develop error messages that fit the brand guidelines.

Takeaways

Implementing stakeholder feedback to capture the voice and tone
Collaborating effectively with cross-functional team
Copy table documentation
SEO keywords

Current screen

Requirements

Tone: positive, friendly, professional
Copy for the entire site
4-5 week time frame
Readability

Mockups

Copy table

Page updated

Google Sites

Report abuse